This is what's happening

What's happening

We've just launched our latest labour of love, The User Research Handbook. It features lots of helpful tips on how to place users at the heart of digital production and is a must-read for anyone who wants to spend their money wisely online.

Be nimble and reactive

Organisations still spend days preparing direct mail and fancy HTML emails. Plain text emails, SMS and social media updates can be prepared in a matter of minutes, for little or no cost....

Cherish Your Database

In activism, your supporters are everything. Surely it is easier to get back in touch with someone who has already been part of your campaign than find someone new who cares in the same way?...

Agency Life, Fundraising - November 27th, 2010

Movember Gala Parté

Inspired by the work of The Prostate Cancer Charity after completely rebuilding their website this year, the whole Public Zone office took up the Movember cause – even the girls have been sporting Mos, and...

Case Study: Airplot!

Airplot! has all the hallmarks of a fantastic grass-roots online campaign. It looks like an inventive one-off, but in fact Airplot! was set up by Greenpeace UK....

Database, Online Campaigning Handbook - November 22nd, 2010

Deputise to the willing

Many people are on a mission to build big support bases; signing up members, then sending them blanket messages with generic actions. But often a far more effective strategy is to target a smaller supporter...

Campaigning, Location Services - November 20th, 2010

Location-based campaigning

This is an exciting time for charities. As Rob Dyson writes, the opportunity to communicate with people based on their physical location is perfect for some organisations. Action for Children, Red Cross, and Leukaemia & Lymphoma Research...

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